Privacy Policy

Welcome to our Privacy Policy page.

1.1 Your personally identifiable information that you provide to us will be used in accordance with our Privacy Policy. This policy, which also governs your visit to, helps you understand our practices, as to how we collect, use and disclose your personally identifiable information.

1.2 When you share information with us, we can make our services even better for you. For instance, we can show you more relevant search results and advertisements. As you use our services, we want you to be clear how we’re using your information and the ways in which you can protect your privacy. This is important; we hope you will take time to read it carefully. Remember, you can find controls to manage your information and protect your privacy and security.

1.3 Our customers have the right to access, correct and delete personal data relating to them, and to object to the processing of such data, by addressing a written request to that effect, at any time. The Company makes every effort to put in place suitable precautions to safeguard the security and privacy of personal data, and to prevent it from being altered, corrupted, destroyed or accessed by unauthorized third parties. However, the Company does not control every risk related to the use of the Internet, and therefore warns the Site users of the potential risks involved in the functioning and use of the Internet. The Site may include links to other web sites or other internet sources. As the Company cannot control these web sites and external sources, the Company cannot be held responsible for the provision or display of these web sites and external sources, and may not be held liable for the content, advertising, products, services or any other material available on or from these web sites or external sources. We shall not be liable for any losses or liability that you incur as a result of visiting these websites and other internet sources.

1.4 You can view or edit your personal data online for many of our services. You can also make choices about our collection and use of your data. How you can access or control your personal data will depend on which services you use. You can choose whether you wish to receive promotional communications from our online store by email, SMS. If you receive promotional email or SMS messages from us and would like to opt out, you can do so by following the directions in that message.

1.5 Our online store collects data to operate effectively and provide you the best experiences with our services. You provide this data directly when you create a personal account. We get additional information through your interactions with our services, for example, using technologies such as cookies, and usage data from software running on your device and any other interactions you have with DMRCKenya. We also use services from other companies to help us determine a location based on your IP address in order to customize certain services to your location. The data we collect depends on the services and features you use.

1.6 Our online store uses the data we collect for three basic purposes: to operate our business and provide (including improving and personalizing) the services we offer, to send communications, including promotional communications, and to display advertising of our products and services. In carrying out these purposes, we combine data we collect through the various online store services you use to give you a more seamless, consistent and personalized experience. However, to enhance privacy, we have built in technological and procedural safeguards designed to prevent certain data combinations. For example, we store data we collect from you when you are unauthenticated (not signed in) separately from any account information that directly identifies you, such as your name, email address or phone number. We shall not retain the data we collect from you for a period which is longer than is necessary to achieve the purposes for which we collected the data.

1.7 We may share your personal data with your consent or as necessary to complete any transaction or provide any service you have requested or authorized. For example, we may share your content with third parties when you tell us to do so. When you provide payment data to make a purchase, we will share payment data with banks and other entities that process payment transactions or provide other financial services, and for fraud prevention and credit risk reduction. In addition, we may share personal data among our controlled affiliates and subsidiaries.

1.8 We may also share personal data with vendors or agents working on our behalf for the purposes described in this statement. For example, companies we’ve hired to provide customer service support or assist in protecting and securing our systems and services may need access to personal data in order to provide those functions. In such cases, these companies must abide by our data privacy and security requirements and are not allowed to use personal data they receive from us for any other purpose.

1.9 We may also disclose the personal data you provide to us as part of a corporate transaction such as a merger or sale of assets. Further, we may share the personal data you provide to us with government agencies, relevant multinational bodies and other bodies for the purposes of influencing policies or developing higher within the relevant professional organizations. Where you have a policy with an insurance company or an account with a micro financing house, we may share the data you provide to us with such insurance company or micro financing house.

2.0 Security Policy

All your transactions are 100% secure when you place an order online at Your personal information is encrypted by using world class encryption technology before being sent over the Internet, which ensures the privacy and high level of security of all your information.

We have put in place measures to prevent against the unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. We continuously review our information collection, storage and processing policies. In this regard, we restrict access to personal information to DMRCKenya employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality.

Contact Information

Please contact us for any questions or comments regarding these Terms and Conditions.
Telephone number: 254 725 434262