Frequently Asked Questions
What are your hours of Operation?
Mon – Sat: 8:00 AM – 8:00 PM. Deliveries will be done between 8.00 am to 8.00 pm everyday of the week
How long do you take to Deliver?
We will take 2 – 4 hours to deliver within Nairobi after if you make your order between 8:00 am and 8.00 p.m. Monday to Saturday. Orders from outside Nairobi, deliveries are done within 24hrs.
You will receive a confirmation on your mobile phone once delivery has been done and is ready for collection.
Can I pay using my Insurance?
No, we do not accept any insurance cards/policies at the moment. If you need a receipt towards your order to claim your insurance, we will happily provide you with one.
Call to ask you more questions, our supporters will respond as soon as possible.